RETURNS POLICY

CHANGE OF MIND

We do not offer returns, exchanges, or refunds for change of mind. Please ensure you select your items carefully before completing your order.

FAULTY OR DAMAGED ITEMS

If your order arrives faulty, damaged, or not as described, please contact us within 7 days of receiving your item.

To help us resolve the issue quickly, please include your order number, a description of the issue, and clear photos of the product and packaging.

RETURN SHIPPING (IF APPLICABLE)

If a return is approved, the customer is responsible for the return shipping costs.

CONTACT US

If you believe you’ve received a faulty or incorrect item, please contact our team at
contact@surething4l.com and we’ll assist you as soon as possible.